The best way to ensure you have a great relationship with your clients is to track and monitor the way that you serve them. Epicor ERP CRM Software can help. But as your customer demands increase there is a need to always be available to your clients. Which allows you to solve a problem that comes up quickly. The best solution for your company is to be available to your clients at any time with a Mobile CRM. Keep watching!
A mobile CRM software is customer relationship software that you can access remotely through a smartphone, tablet, or any mobile device. A large portion of people who are accessing the internet is doing it through their smartphones or other mobile devices. A mobile CRM system lets you reach your customers no matter where you are. This reduces the time that your clients need to wait and makes you more attentive to their needs. You can easily access, track, and input data no matter how far away from the office you are.
MOBILE CRM BENEFITS
Being able to access your business and customers from almost any location at any time is essential. A Mobile CRM system gives you the ability to allow your employees to work from anywhere. Letting you address your client’s needs in real-time no matter where you are. In a time when companies are desperate to stand out, exceptional customer service lets you show your dedication to clients’ needs. This system allows employees to work remotely keeping you competitive in a time when it’s more crucial than ever. The most important way that CRM mobile can improve your business is by giving your team a better ability to collaborate. Mobile CRM allows you to have real-time updates on any information you need.
EPICOR ERP CRM
Epicor ERP CRM also provides tools that help smaller companies compete with their larger competitors. Epicor ERP offers you the CRM tools that let you create your customer loyalty program that allow you to create more focused one-to-one marketing promotions. These tools help you create a fully customizable experience for your clients. You can also sync your data from Epicor ERP CRM with your Microsoft Office suite. This means that you can easily import and access information from Microsoft Word, Outlook, and Excel. This allows your sales team to instantly see any client data that they need including client information like credit limits and sales history.
EPICOR ERP MOBILE CRM
Along with standard ERP and CRM solutions we also provide mobile CRM software through Epicor ERP Mobile CRM. This software is available for both Android and iOS so you can use it with virtually any mobile device. It provides you with opportunities to track your interactions with clients in real-time so you can better address their needs and predict when future issues may occur. This also allows you to see an activity-based workflow with all the information no matter where your employees are. This includes things like to-do lists, appointments, and information on competitors and which marketing strategies have been successful. You also have access to up-to-date information. With the ability to keep up to date on all your sales and marketing data Epicor provides one of the best mobile CRM experiences on the market.
At Tomerlin-ERP, we provide implementation and training for Epicor ERP CRM. Epicor ERP Mobile CRM lets you access all your customer relationship information no matter where you are. This provides your workers with more flexibility and your clients with more attentive service. If you want to know more about how CRM software can revolutionize your company then contact us today. Thanks for watching! Let us know what you think with a comment. Then, be sure to show your support by giving our video a like and subscribing to our channel!
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